Full-Time Customer Service Associate - Fast-Paced Pizza Team

Domino; Effingham (IL); On-site; USD 26,000 - 34,000; Full time

Job summary

Domino's Pizza in Effingham, IL is hiring a friendly Customer Service Representative to welcome customers and ensure exceptional service. You will take orders, process payments, and help prepare pizzas to order in a fast-paced environment.

The role emphasizes strong communication, reliability, and teamwork. Weekend and shift flexibility are valued, with physical duties including lifting up to 25 lbs and standing for extended periods.

Qualifications

• Excellent communication skills and a positive attitude.
• Ability to follow directions and adhere to procedures.
• Willingness to work weekends/holidays and various shifts.
• Basic math skills for handling cash transactions.
• Ability to multitask in a fast-paced environment.
• Team player with a customer-focused mindset.
• Stand for long periods and lift up to 25 lbs.
• Willingness to learn and adapt to new tasks.
• Diploma preferred but not required.
• Prior customer service experience is a plus, but not required.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions
• Provide outstanding customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks as needed
• Lift and move items weighing up to 25 lbs.

Skills

Excellent communication

Customer-focused

Multitasking

Team player

Physical stamina

Education

High school diploma or equivalent preferred

Job description

Domino's Pizza in Effingham, IL is hiring a friendly Customer Service Representative to welcome customers and ensure exceptional service. You will take orders, process payments, and help prepare pizzas to order in a fast-paced environment.

The role emphasizes strong communication, reliability, and teamwork. Weekend and shift flexibility are valued, with physical duties including lifting up to 25 lbs and standing for extended periods.