Full-Time Customer Service Pro – Fast-Paced Pizza Store

SmartRecruiters, Inc.; Granite City (IL); On-site; USD 28,000 - 36,000; Full time

Job summary

Domino's Pizza in Granite City, IL is seeking a Customer Service Representative to greet customers, take orders, and ensure accuracy in a fast-paced store.

You will handle cash transactions, assist teammates, and maintain a clean, welcoming dining area. Previous food service or customer service experience is a plus, but not required. Shifts include weekends and holidays, with a supportive team culture.

Qualifications

• Excellent communication and a friendly, professional demeanor.
• Strong attention to detail and the ability to follow directions.
• Basic math skills for handling cash transactions.
• Flexibility to work various shifts, including weekends and holidays.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• Team player attitude and willingness to assist colleagues.
• Ability to multitask in a fast-paced environment.
• Customer-focused mindset with a commitment to service.
• High school diploma or equivalent preferred.

Responsibilities

• Answer incoming phone calls and take customer orders accurately.
• Prepare and make pizzas according to company standards.
• Process cash and credit card transactions efficiently.
• Provide outstanding customer service and address inquiries.
• Maintain a clean and organized work environment.
• Collaborate with team to ensure smooth operations during busy periods.
• Assist with cleaning and restocking supplies.
• Lift and move items weighing up to 25 lbs.

Skills

Excellent communication

Attention to detail

Basic math

Flexibility

Physical ability to stand

Team player

Multitask

Customer-focused

Food service experience a plus

Education

High school diploma or equivalent

Job description

Domino's Pizza in Granite City, IL is seeking a Customer Service Representative to greet customers, take orders, and ensure accuracy in a fast-paced store.

You will handle cash transactions, assist teammates, and maintain a clean, welcoming dining area. Previous food service or customer service experience is a plus, but not required. Shifts include weekends and holidays, with a supportive team culture.