Full Time Concierge / Receptionist

The Ridge Pinehurst; Lakewood (CO); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Paid time off

Gym and pool access

Employee assistance program

Job summary

The Ridge Pinehurst in Lakewood, CO is seeking a dedicated full-time Concierge / Receptionist to be the welcoming face for residents, families and visitors. This role handles front desk duties, tours coordination, and information dissemination, with responsibilities expanding to event support and daily office operations.

The ideal candidate brings strong customer service skills, English proficiency, and at least two years of related experience.

Qualifications

• Receptionist/front desk experience preferred.
• Excellent customer service and communication skills.
• Ability to speak, read and write English.
• Minimum two years in a related role; long-term care experience preferred.
• High School education required.

Responsibilities

• Greet visitors and direct them to the appropriate office or resident.
• Answer phones, relay messages, and manage front desk operations.
• Maintain property information and assist residents, families and guests.
• Assist with tours and coordinate schedules for events and appointments.
• Ensure adherence to community health protocols and document temperatures as needed.

Skills

Customer service

Teamwork

Problem solving

English proficiency

Receptionist experience

Education

High School diploma

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Concierge / Receptionist

Full Time RSL Employees LLC Pinehurst, Lakewood, CO, US

3 days ago Requisition ID: 2587

Salary Range: $19.29 To $23.52 Hourly

The Ridge Pinehurst is looking for YOU if youd consider yourself to be dedicated, hardworking, friendly, you find joy in making a difference in someone's life and are a stronger lead to lead a team to success. Were seeking qualified a full- time Concierge / Receptionist to be the welcoming first face or voice and brand ambassador to residents, families and visitors when they arrive at The Ridge Senior Living.

Shift: Thursday - Monday 3:00 pm to 11:30 pm

Dont just listen to us, hear from our Raylene one of our Concierges about her job: I am very happy in my position at The Ridge! Wonderful Staff (Team) and Great Residents.

Why work as a Concierge / Receptionist with us at The Ridge Senior Living?

• Strong culture - These aren't just buzz words...we really do have an incredible culture! Our employees report being "highly satisfied" working at The Ridge.
• The Ridge believes growing a company means helping people grow, personally and professionally.
• Constantly seeking new and better ways to do things - to stay on the leading edge.
• Generous benefits package - Employee-only health, dental and vision coverage for as low as $72/month! Add your family to your plan as well. Plus, life insurance, short and long-term disability insurance and an employee assistance program. 401k, a generous PTO policy and the ability to pick your own holidays.
• Free access to a gym and pool! Plus, deeply discounted rates on salon/massage services and gourmet meals!
• Work/life balance is not only valued but encouraged.
• Core Values - Gratitude, Teamwork, Family, Connection, Integrity and more.

Benefits of being a Concierge / Receptionist at The Ridge:

The Ridge Senior Living offers a great benefits package for qualifying full-time team members. A variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, work/life balance benefits like picking your own holidays and paid time off. You can obtain medical, dental, vision, life and short-term disability insurance all for only $72 per month!

Responsibilities of a Concierge / Receptionist:

• Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.
• Responsible for ensuring that residents, team members, family members, visitors and vendor follow all community communicable disease protocols. This includes ensuring the recording of all temperatures taken.
• Responsible for assisting residents, family members, and guests with general requests.
• Responsible for arranging for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour.
• Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner.
• Display knowledge of the services and programs and other pertinent information regarding the property.
• Responsible for the mail meter, stamps, making copies, and other tasks related to office operations.
• Process incoming mail and packages. Distribute mail to appropriate mailboxes.
• Other duties as assigned.

Qualifications of the ideal Concierge / Receptionist:

• Dedication to and passion to serve seniors and team members with excellent customer service skills, a high level of energy and compassion.
• Demonstrate good judgment, problem solving and decision-making skills.
• Encourage teamwork through cooperative interactions with co-workers and other departments.
• Support a positive and professional image through actions and dress.
• Receptionist/Front desk experience is preferred.
• Ability to speak, write and read English.
• Minimum two years of experience in a related position, Experience in long-term care industry is preferred.
• High School education is required.

About The Ridge Senior Living

The Ridge Senior Living is a boutique family of luxury senior living communities in Salt Lake City, Utah and Lakewood, Colorado. The Mission of The Ridge Senior Living is to consistently craft a living experience that seniors cant get anywhere else. This mission is made reality by successful, caring individuals who are actively involved in the daily successes of the communities. There is a warmth here that is fostered by devoted team members who serve from the heart. Team members have the autonomy and expectation to meet residents' individual needs.