Full-Time Cocktail Server: Upsell & Guest Experience

Nugget-Casino-Resort; Sparks (NV); On-site; USD 36,000 - 60,000; Full time

Job summary

Nugget Casino Resort in Sparks, NV is seeking a Horse­shoe Bar Cocktail Server for full-time swing shift to deliver exemplary beverage service and up-sell opportunities at the Nugget property.

The role requires at least 1 year of beverage-serving experience, a high school diploma or equivalent, and clear English communication. You will handle transactions, uphold policies, and maintain a positive image for guests and the Nugget brand.

Qualifications

• Minimum 1 year of beverage server experience required.
• Must be at least 21 years of age.
• Effective communication in English is essential.
• High School diploma or equivalent is required.

Responsibilities

• Greet and welcome guests in a pleasant and professional manner.
• Provide timely beverage service in a friendly and courteous manner.
• Anticipate guest needs and respond with a sense of urgency.
• Keep assigned areas clean and free of glasses and bottles.
• Perform all side-work at the assigned station.
• Increase revenue with up-selling techniques.
• Respond to and resolve guest complaints when able.
• Be knowledgeable about property events and attractions.
• Maintain attendance and follow Nugget policies and safety rules.
• Ensure safety and report unsafe conditions to management.

Skills

Customer service

Upselling

English communication

Education

High School diploma or equivalent

Job description

Nugget Casino Resort in Sparks, NV is seeking a Horse­shoe Bar Cocktail Server for full-time swing shift to deliver exemplary beverage service and up-sell opportunities at the Nugget property.

The role requires at least 1 year of beverage-serving experience, a high school diploma or equivalent, and clear English communication. You will handle transactions, uphold policies, and maintain a positive image for guests and the Nugget brand.