Full-Time Climbing Gym Front Desk & Café Associate

The Front Climbing Club; Salt Lake City (UT); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical, dental, and vision insurance

Life, short-term disability, long-term

Disability and accident coverage

401(k)

Free gym membership

Employee discounts

Room to grow

Job summary

The Front Climbing Club in Salt Lake City is hiring full-time Gym Staff to split time between the gym floor and our café. You’ll greet members, manage front desk duties, and help in the café with drinks, food, and service. This is a fast-paced, people-focused role with variety each shift.

You’ll need customer-service experience, a positive attitude, and the ability to lift up to 50 lbs. Barista skills are a plus. The role includes evenings and weekend availability.

Qualifications

• Five years of combined work, school, or trade training with customer service, sales, hospitality, serving, or cooking experience in the mix.
• Must be 21 or older (able to serve alcohol in café).
• Hold, or can get upon hire, First Aid/CPR, Utah Alcohol Server Permit, and a food handler's card.
• Bring a friendly, upbeat attitude and love taking care of people.
• Have a passion for climbing and want to learn the gear we sell.
• Stay calm, organized, and on top of the details when things get busy; handle tricky moments with grace.
• Are comfortable with MS Office and can lift up to 50 lbs and stand for a full shift.
• Can work nights, weekends, and a mix of early and late shifts.
• Barista skills are a big plus, but not required.

Responsibilities

• Welcome and check in guests and members, handle waivers, and give tours of the gym.
• Sign up new members, keep membership info up to date, and answer calls and climbing questions.
• Ring up sales, exchanges, and returns, and assist at events like comps and vendor markets.
• Keep an eye on the climbing floor, check tags, coach safe belaying, and run belay tests and autobelay orientations.
• Do walk-throughs, flag anything that needs attention, and help keep the gym clean and tidy.
• On café shifts: take orders, guide guests through the menu, and serve food, coffee, and drinks (including beer and wine).
• Prep ingredients and make food and drinks to our recipes, checking quality before anything goes out.
• Keep the café and kitchen clean, stock supplies, and follow food safety practices.

Skills

Customer service

Sales experience

Hospitality

Barista

Climbing interest

Organization

MS Office

Tools

MS Office

Job description

The Front Climbing Club in Salt Lake City is hiring full-time Gym Staff to split time between the gym floor and our café. You’ll greet members, manage front desk duties, and help in the café with drinks, food, and service. This is a fast-paced, people-focused role with variety each shift.

You’ll need customer-service experience, a positive attitude, and the ability to lift up to 50 lbs. Barista skills are a plus. The role includes evenings and weekend availability.