Climbing Gym Front Desk & Belay Safety Lead – Full-Time

The Front Climbing Club; Ogden (UT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical, dental, and vision insurance

Life, short-term disability, long-term

401(k) retirement plan

Free gym membership: climb, train, and

Discounts on food and merchandise

A fun, active community and room to go

Job summary

The Front Climbing Club in Ogden is hiring full-time Gym Staff to welcome members and first-timers, keep the front desk running, and help make every visit enjoyable. The role pays $18 per hour and involves assisting with waivers, tours, and basic front-desk duties in a fast-paced gym environment.

You'll sign up new members, answer climbing questions, coach safe climbing, run belay tests, and support events while keeping the gym clean and welcoming for climbers of all levels.

Qualifications

• At least five years of combined work, school, or training with customer service or hospitality experience.
• Friendly, upbeat attitude and care for people.
• Passion for climbing and willingness to learn the gear.

Responsibilities

• Welcome guests and members, check waivers, and give tours of the gym.
• Sign up new members and keep membership records up to date.
• Answer calls, and share events, memberships, and gear information.
• Ring up sales, exchanges, and returns, and assist at events like comps and vendor markets.
• Keep an eye on the climbing floor, coach safe climbing and belay, and run belay tests and autobelay orientations.
• Teach climbing basics and help every guest feel welcome.
• Do walk-throughs, flag issues, and help keep the gym clean and tidy.

Skills

Customer service

Sales

Hospitality

Team player

Tools

MS Office

Job description

The Front Climbing Club in Ogden is hiring full-time Gym Staff to welcome members and first-timers, keep the front desk running, and help make every visit enjoyable. The role pays $18 per hour and involves assisting with waivers, tours, and basic front-desk duties in a fast-paced gym environment.

You'll sign up new members, answer climbing questions, coach safe climbing, run belay tests, and support events while keeping the gym clean and welcoming for climbers of all levels.