Full-Time Center Associate - Hwy 120

The UPS Store 7171; Lawrenceville (GA); Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid vacation

Sales commission

Health coverage

Descripción de la vacante

A local shipping and printing service is hiring a Full-Time Center Associate in Lawrenceville, Georgia. You'll provide top-notch customer service by processing packages and operating office equipment. Candidates must have a high school diploma or GED and prior retail experience. Strong computer and communication skills are essential. The position offers benefits like paid vacation, commissions, and health coverage. Join us to make a positive impact on the customer experience!

Formación

• High school diploma or GED required.
• Retail/customer service experience is essential.
• Good communication and people skills are necessary.
• Strong verbal and written communication skills are needed.

Responsabilidades

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers and team members.
• Takes ownership of the customer's shipping needs and offers solutions.
• Operates equipment, software, and devices proficiently.
• Maintains a clean and safe working environment.

Conocimientos

Retail/customer service experience

Good communication and people skills

Strong computer skills

Outstanding phone skills

Educación

High school diploma or GED

Herramientas

Microsoft Office

Adobe Suites

Descripción del empleo

Join to apply for the Full-Time Center Associate - Hwy 120 role at The UPS Store 7171

The Full-Time Center Associate delivers world‑class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point‑of‑sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best‑value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

Responsibilities

• Delivers outstanding customer service to walk‑in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

Benefits

• Paid vacation
• Sales commission
• Health coverage