Full-Time Center Associate

The UPS Store #5884; Temple (TX); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The UPS Store #5884 in Temple, TX is hiring a Center Associate to deliver world-class customer service by processing packages, operating copiers and POS devices, and advising customers on services. The ideal candidate will have retail sales experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a willingness to learn all product offerings and industry trends.

This role emphasizes listening, clear communication, and teamwork in a fast-paced retail environment

Formación

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Available to work weekends.

Responsabilidades

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Conocimientos

Strong computer skills

Outstanding phone skills

Verbal and written communication

Fast learner

Professional appearance

Ability to lift 40+ pounds

Weekend availability

Educación

High school diploma or GED

Herramientas

Microsoft Office

Adobe Suites

Descripción del empleo

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Available to work weekends