Full Time - CDL Delivery Driver

Lowe's Companies; Boise (ID); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in providing exceptional customer service and ensuring efficient delivery operations. This role involves interacting with customers, assisting them with their needs, and ensuring that merchandise is delivered safely and on time. Candidates should possess a valid CDL license and demonstrate strong communication skills. If you are passionate about customer service and enjoy a dynamic work environment, this opportunity is perfect for you!

Qualifications

• Class A or B CDL License required for driving duties.
• Basic reading, writing, and arithmetic skills are necessary.

Responsibilities

• Provide excellent customer service by assisting customers with their needs.
• Ensure safe and timely delivery of merchandise.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Tools

Forklift

Delivery Truck

Job description

Provides SMART customer service at all times by executing Lowe's customer service policies, procedures, and programs.

Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.

Listens and responds knowledgeably and promptly to customer and employee questions, guiding them through projects when necessary.

Demonstrates sincere appreciation to customers.

Communicates information regarding stock, special orders, feature benefits, applications, and warranties related to Lowe’s programs.

Contacts customers about delivery or coordinates with truck drivers to call customers.

In-stock

• Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery.
• Pulls merchandise, builds and bands delivery loads, and loads trucks within payload limits.
• Inspects product condition before loading or assisting customer with loading.
• Verifies invoice quantities by matching items with descriptions, items, and model numbers.

Clean and Safe Stores

• Ensures loads are safe, secure, and compliant with DOT regulations.
• Updates delivery and route status on the system for tracking.
• Unloads, installs, and tests appliances upon delivery.
• Verifies daily vehicle inspections, maintains vehicle cleanliness and repairs.
• Completes DOT reporting to maintain certification and compliance.
• Detects security risks like shoplifting and reports promptly.
• Maintains cleanliness and organization of store and work areas.
• Ensures a safe work environment through safety reviews and hazard mitigation.
• Operates store equipment as needed for specific roles and departments.
• Performs other duties as assigned.

Minimum Requirements

• Class A CDL License required for locations with multi-unit CMV.
• Class B CDL License with air brake endorsement required for locations with single-unit CMV.
• Valid medical certificate or ability to obtain one.
• Ability to pass MVR screening.
• Ability to obtain necessary sales-related licenses or registration.
• Basic reading, writing, and arithmetic skills.
• Must be at least 21 years old.
• Ability to comply with DOT and CDL regulations.

Preferences

• One year of experience driving semi-trucks/trailers or certification from a driving school.
• Six months of experience in in-home delivery or retail customer service.
• Three months of experience operating a forklift or Moffett equipment.

Lowe’s is an equal opportunity employer, practicing non-discrimination regardless of race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, marital status, veteran status, genetic information, or other protected categories.