Full-Time Banking Teller: Customer Care & Cross-Sell

Mercantile Bank of Michigan; Fairview (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Vacation time

11 paid holidays

401k match

Life insurance

Tuition reimbursement

Employee stock purchase plan

Health savings accounts

Discounted bank services

Training and development opportunities

Volunteer opportunities

Job summary

Mercantile Bank is hiring a Full-Time Teller to deliver exceptional customer service and accurately process transactions onsite. You will manage a cash drawer, handle deposits and withdrawals, and promote self-service options while supporting branch goals.

The role emphasizes cross-selling, teamwork, compliance with policies, and a proactive approach to learning and development within a dynamic banking environment.

Qualifications

• Strong communication and cash handling accuracy.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient data entry and use of computer systems.
• Team-oriented approach with a focus on customer service.
• Integrity, problem solving, and attention to detail.

Responsibilities

• Operate a cash drawer and provide excellent customer service on a variety of transactions.
• Identify cross-sell opportunities and refer to the appropriate team member(s).
• Work in a team atmosphere and communicate professionally with customers and peers.

Skills

Cash handling

Customer service

Cross-selling

Data entry

Communication

Problem solving

Teamwork

Attention to detail

Job description

Mercantile Bank is hiring a Full-Time Teller to deliver exceptional customer service and accurately process transactions onsite. You will manage a cash drawer, handle deposits and withdrawals, and promote self-service options while supporting branch goals.

The role emphasizes cross-selling, teamwork, compliance with policies, and a proactive approach to learning and development within a dynamic banking environment.