Dynamic Teller: Cash, Cross-Sell & Customer Impact

Mercantile Bank; Clare (MI); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

401k match

Company paid life insurance

Tuition reimbursement

Paid holidays

Job summary

Mercantile Bank is hiring a Full-Time Teller in Michigan. This role emphasizes delivering exceptional customer service, handling transactions accurately, and collaborating with team members in a fast-paced environment.

You will manage cash, process deposits and withdrawals, and promote self-service options while maintaining compliance with bank policies. A strong emphasis on communication, attention to detail, and cross-selling will help drive customer satisfaction and sales goals.

Qualifications

• Experience handling cash and performing accurate data entry.
• Strong customer service and communication skills are essential.
• Ability to multitask, stay organized, and balance cash drawers with attention to detail.
• Proactive problem solving and interpersonal skills help build client relationships.
• Sales experience is a plus for identifying cross-sell opportunities.

Responsibilities

• Operate a cash drawer and provide excellent customer service on a variety of transactions.
• Identify cross-sell opportunities and refer to the appropriate team member(s).
• Work in a team atmosphere and communicate professionally with customers as well as peers.

Skills

Cash handling

Data entry

Customer service

Communication

Multitasking

Problem solving

Interpersonal skills

Organization

Attention to detail

Teamwork

Sales experience (preferred)

Job description

Mercantile Bank is hiring a Full-Time Teller in Michigan. This role emphasizes delivering exceptional customer service, handling transactions accurately, and collaborating with team members in a fast-paced environment.

You will manage cash, process deposits and withdrawals, and promote self-service options while maintaining compliance with bank policies. A strong emphasis on communication, attention to detail, and cross-selling will help drive customer satisfaction and sales goals.