Full Time Assistant Store Manager (Store 6299)

GameStop; College Place (WA); On-site; USD 40,000 - 65,000; Full time

Job summary

A leading video game retailer is seeking a Full Time Assistant Store Manager in College Place, Washington. You will assist the Store Manager in various operations, including guest service, sales, and inventory management. Ideal candidates should possess retail management experience and strong communication skills. This is an excellent opportunity to join a passionate team dedicated to customer satisfaction.

Qualifications

• Must be at least 18 years old and provide proof of identity and eligibility to work in the United States.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service, including greeting guests and assisting with purchases.
• Support the total shopping environment and current sales initiatives.
• Process guest purchases and returns using the Point-of-Sale (POS) system.
• Promote guest benefits like new title reservations and trade-in programs.
• Assist the Store Manager in setting expectations and training associates.
• Assist the Store Manager with setting guest service expectations and training store associates.
• Observe associate performance, provide feedback, and address unsatisfactory performance.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of the Store Manager.

Skills

Outgoing personality

Strong people skills

Verbal communication

Listening skills

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

POS system

Job description

Job Overview

GameStop is seeking a Full Time Assistant Store Manager to join our team. As an Assistant Store Manager, you will be responsible for supporting the Store Manager in all facets of store operations, including sales, customer service, and inventory management.

Responsibilities

• Provide best-in-class guest service, including greeting guests, responding to questions and concerns, and assisting with purchases.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and guest relationships.
• Promptly and accurately process guest purchases and returns using the Point-of-Sale (POS) system.
• Respond to guest comments or questions in person or on the phone, and escalate issues to the Store Manager as needed.
• Promote GameStop’s unique guest benefits, such as new title reservations and trade-in programs.
• Assist the Store Manager with setting guest service expectations and training store associates.
• Observe associate performance, provide feedback, and address unsatisfactory performance.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of the Store Manager.

Qualifications

• Must be at least 18 years old and provide proof of identity and eligibility to work in the United States.
• High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest.
• Demonstrate clear verbal and written communication and listening skills.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned.

GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.