Full Time Assistant Store Manager (Store 3467)

GameStop; Morgan City (LA); On-site; USD 14,809 - 20,319; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Job summary

A leading retailer of gaming products is looking for a Full Time Assistant Store Manager to support store operations. The ideal candidate will have strong people skills, retail management experience, and a passion for gaming. Key responsibilities include supervising staff, ensuring excellent guest service, and maintaining a clean store environment. A competitive salary along with benefits is offered.

Qualifications

• Must be at least 18 years old.
• At least 6 months of retail management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Support the Store Manager in all facets of store operations.
• Ensure products are easy to see and buy.
• Provide best-in-class guest service.
• Supervise Sales Associates in the absence of the Store Manager.
• Maintain store cleanliness and organization.

Skills

Outgoing and welcoming personality

Strong people skills

English proficiency

Bilingual English/Spanish

Basic math skills

Ability to work independently and in a team

Education

High school diploma or equivalent

Associate’s or bachelor’s degree in business or related field

Job description

Overview

Join to apply for the Full Time Assistant Store Manager (Store 3467) role at GameStop. At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Responsibilities

• Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations.
• Develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.
• Ensure products are easy to see and buy, build sales by sharing product and gaming knowledge with guests, maintain a clean, organized store environment, and grow guest loyalty and repeat business.
• Supervise Sales Associates and Retail Keyholders in the absence of the Store Manager.
• Provide best-in-class guest service: greet guests, respond to questions/concerns promptly, inform guests of promotions, and thank every guest for shopping at GameStop.
• Support the shopping environment, including visual and operational elements, current sales initiatives, and guest relationships that lead to sales and repeat business.
• Process guest purchases/returns using POS, perform transactions accurately, and provide receipts with top-notch guest service.
• Respond to guest inquiries by phone or in person; escalate issues to the Store Manager as appropriate.
• Promote GameStop’s guest benefits (e.g., new title reservations, trade-in program, Pro Rewards).
• Assist in setting guest service expectations and training store associates in company policies, procedures, practices, and guidelines.
• Observe associate performance and provide feedback; address unsatisfactory performance as directed.
• Ensure onboarding and training for associates prior to opening or closing shifts; ensure familiarity with policies, inventory control, loss prevention, safety, and ethical responsibilities.
• Schedule store associates, manage breaks, and supervise staffing to maintain high levels of guest service.
• Approve payroll, manage time off requests, and verify pay for all time worked.
• Maintain store cleanliness, organization, and merchandising per guidelines; ensure equipment is in proper working order.
• Fulfill Omni-Channel orders daily and protect company assets through inventory control and loss prevention practices.
• Prepare and balance daily transaction totals in POS; complete closeout paperwork and bank deposits per guidelines.
• Verify shipments for discrepancies; conduct inventories and communicate variances to management.
• Handle defectives/recalls, stock pulls, and ensure accurate labeling and packing lists.
• Maintain safety awareness and promptly report injuries per guidelines.
• Maintain organized store records/files and ensure manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in the Store Manager’s absence.
• Adhere to all store policies, including those in the Associate Handbook and Code of Standards, Ethics & Conduct.
• Open and close procedures compliance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate’s or bachelor’s degree in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Skills and Abilities

• Outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest.
• Clear verbal and written communication and listening skills; English proficiency required; bilingual English/Spanish preferred.
• Ability to work in a fast-paced environment; work independently and in a team.
• Meet performance expectations, including attendance, safety, and respectful workplace.
• Operate POS system and perform basic math and alphabetizing.
• Complete required paperwork and follow written or verbal instructions.
• Flexible schedule including nights, weekends, and some holidays (minimum 3 days/week).
• Reliability, trustworthiness, and good judgment; ability to work alone and stand/move up to 12 hours.
• Physical ability to lift up to 30 lbs and perform basic physical tasks as needed.

Benefits

Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions may be eligible for a bonus and/or other incentives.

Compensation

$10.75 - $14.75

Other Details

• Employment type: Full-time
• Seniority level: Mid-Senior level
• Job function: Sales and Business Development
• Industry: Retail

Disclaimer: GameStop provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. Reasonable accommodations are provided in accordance with the Americans with Disabilities Act and applicable state and local law.

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