Full Time Assistant Store Manager (Store 5410)

GameStop; South Boston (VA); On-site; USD 20,884 - 26,394; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Dental and vision insurance

Job summary

A leading gaming retailer in South Boston is seeking an Assistant Store Manager to support all facets of store operations. The ideal candidate will provide exceptional service and foster a sales culture while assisting in management duties. Previous retail management experience and knowledge of video games are preferred. This position offers competitive compensation and benefits such as health insurance and 401(k).

Qualifications

• Must be at least 18 years old.
• At least 6 months of retail management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service.
• Support store team in meeting sales goals.
• Ensure store cleanliness and organization.

Skills

People skills

Communication skills

Independence

Education

High school diploma or equivalent

Associate’s or accredited bachelor’s degree

Job description

Job Description

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible.

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. The Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming.

Responsibilities include:

• Provide best-in-class guest service
• Support the total shopping environment
• Promptly and accurately process guest purchases/return transactions
• Respond to guest comments or questions in person or on the phone
• Promote GameStop’s unique guest benefits
• Assist the Store Manager with setting guest service expectations for store associates
• Observe associate performance and provide timely feedback
• Ensure store associates have completed all onboarding, job training, and compliance training
• Schedule store associates and supervise staffing levels
• Approve payroll and enter paid time off
• Ensure that all areas of the store are clean, organized, and merchandised per company guidelines
• Protect company assets through effective inventory control and loss prevention practices
• Support store team in meeting and exceeding sales, profit, and shrink goals

Requirements:

• Must provide proof of identity and eligibility to legally work in the United States
• Must be at least 18 years old
• High school diploma or equivalent required; associate’s or accredited bachelor’s degree preferred
• At least 6 months of retail management experience preferred
• At least 2 years of retail sales, guest service, and/or management experience preferred
• Video game knowledge preferred

Key Job Skills And Abilities:

• Possess an outgoing and welcoming personality with strong people skills
• Provide genuine and individualized assistance to every guest
• Demonstrate clear verbal and written communication and listening skills
• Achieve objectives in a fast-paced, rapidly changing environment
• Work independently and within a team to perform all tasks as assigned

GameStop provides equal employment opportunities to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. GameStop provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Benefits: Full-time store positions at GameStop are eligible to participate in incentive programs, 401(k), paid time off, dental, vision, and health insurance. Positions at GameStop may also be eligible for a bonus and/or other incentives.

Compensation: $15.16 - $19.16