Sales Associate

The Spice & Tea Exchange®; Anchorage (AK); On-site; USD 26,000 - 42,000; Full time

Job summary

The Spice & Tea Exchange is seeking a full-time Retail Sales Associate in Anchorage, AK. You will welcome guests, answer product questions, and assist with packaging and merchandising. If you enjoy food and flavorful ingredients, join our friendly team and help maintain a high-energy, customer-focused store environment.

Advancement opportunities are available in a supportive, creative retail setting with a growing nationwide brand.

Qualifications

• Proven customer focus with stellar customer service.
• Excellent verbal and written communication.
• Ability to use basic math for ingredients, scales, and recipes.

Responsibilities

• Provide stellar customer service and greet guests.
• Maintain store inventory on shelves, counters, and tables; notify management of low stock.
• Price merchandise with labels and locations; use SKU information.
• Blend and package products as needed; assist customers with product info.

Skills

Customer service

Verbal communication

Written communication

Math skills

Job description

Are you a foodie? Do you enjoy food and cooking? Do you appreciate fine teas, gourmet spice blends, sugars, and salts? Are you creative in the kitchen? Come work in an environment where it is all about food! Full‑time, long‑term Retail Sales Associates are wanted immediately for The Spice & Tea Exchange, a specialty retail shop that sells spices, herbs, teas, spice blends, rubs and related products. Come work with us in a fun, creative and supportive environment! Advancement opportunities are available.

Responsibilities

• Ensure each guest receives stellar customer service and is welcomed into the store and greeted with our trademarked opening lines
• Utilize trademarked follow up lines with guests
• Maintain inventory levels throughout the store, e.g. on shelves, counters, and tables, in containers with merchandise and product while assessing store inventory levels; notify management of low inventory levels
• Price merchandise with labels, SKU’s, prices, and locations
• Blend and package products as necessary and where applicable
• Obtain merchandise requested by the customer, field customer questions concerning location, product information, price and uses for products while establishing rapport with customers to ensure their return and/or word of mouth advertising
• Maintain solid, accurate, and current product knowledge to adequately promote the product by reading applicable publications and attending necessary training activities
• Comply with operating standards and procedures pertaining to the daily operation of the store
• Assess and notify management of low product inventory levels
• Help maintain store appearance by contributing towards daily chores

Preferred Skills

• Proven customer focus with stellar customer service
• Excellent verbal and written communication
• Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes

The Spice & Tea Exchange was founded in 2008 by a group of talented individuals with a passion for life and food. What started as a small shop in St. Augustine, Florida has quickly grown into a nation‑wide franchise powered by flavor, passionate franchise owners, and a desire to bring flavorful ingredients to your kitchen. Our franchise owners are the #1 reason for what we do, and our team is a close‑knit family you’ll enjoy sitting with around the dinner table. Creating and sharing the experience of a more flavorful life is the mission and cornerstone of our business, in which we strive to provide guests with quality products and flavorful memories. We offer a high‑quality, diverse assortment of products in a sensory shopping experience. One step into our shops will kick your senses into high‑gear as you open the jars and smell, explore recipes, and speak with our knowledgeable staff about your culinary interests. At The Spice & Tea Exchange we are committed to our mission. If you have a desire to inspire coworkers and customers, we may have a place for you at the table! Here is a reminder that this franchise is independently owned and operated by a franchisee; your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The Spice & Tea Exchange Corporate.