Full-Time Aquarium Support Specialist

Aquatic Sales Solutions Llc; Minneapolis, Golden Valley (MN, MN); Vor Ort; USD 42.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k match

Zusammenfassung

Aperture Pet & Life in Minnesota is seeking a dedicated Customer Service Representative for a full-time, in-person role in Golden Valley or Bethlehem. You will handle orders, provide product guidance, and assist customers with returns, warranties, and questions about saltwater reef systems.

The ideal candidate has a high school diploma and at least one year in customer service, with familiarity of BRS, Neptune Systems, Ecotech Marine, and reverse osmosis systems.

Qualifikationen

• High School diploma or equivalent plus a minimum of one year of telephone customer service, retail or other related experience.
• Familiarity with saltwater reef systems and related products.

Aufgaben

• Provide support for customers using multiple channels (phone, email, live chat, in person).
• Answer questions on products, brands, aquariums and RO systems.
• Assist customers with processing orders, returns, and refunds.
• Support customers with technical product questions in a timely manner.
• Recommend actions per department policies and procedures.
• Engage in continuous education in the saltwater and freshwater aquarium industry.

Ausbildung

High School diploma or equivalent

Tools

BRS

Neptune Systems

Ecotech Marine

Reverse osmosis

Jobbeschreibung

Aperture Pet & Life in Minnesota is seeking a dedicated Customer Service Representative for a full-time, in-person role in Golden Valley or Bethlehem. You will handle orders, provide product guidance, and assist customers with returns, warranties, and questions about saltwater reef systems.

The ideal candidate has a high school diploma and at least one year in customer service, with familiarity of BRS, Neptune Systems, Ecotech Marine, and reverse osmosis systems.