Full Time and/or Part Time Front Office Reception

Express Employment Professionals - Cincinnati East; Bend (OR); On-site; USD 28,000 - 30,000; Full time

Job summary

Express Employment Professionals - Cincinnati East seeks a Front Desk Receptionist for a Bend, Oregon acupuncture and wellness practice. You will greet patients, manage appointments, collect payments, and support office operations across Bend and Redmond with a patient-centered approach.

The role requires strong customer service, reliability, and experience using Jane Software in a fast-paced clinic setting. Long-term opportunity with competitive pay and friendly team dynamics.

Qualifications

• Previous front desk, receptionist, or medical office experience.
• Experience using Jane Software is required.
• Experience with VA insurance is highly preferred.

Responsibilities

• Answer incoming calls and assist patients with questions.
• Schedule, confirm, and manage appointments using Jane Software.
• Greet and check in patients professionally.
• Collect and process patient payments accurately.
• Maintain and update patient records.
• Coordinate communication between patients and providers.
• Deliver exceptional customer service and a positive patient experience.

Skills

Customer service

Communication

Tools

Jane Software

Job description

Full Time and/or Part Time Front Desk Receptionist

Join a Thriving Acupuncture & Wellness Practice in Beautiful Bend, Oregon

Are you a warm, welcoming professional who enjoys helping people and creating exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we'd love to meet you!

Our established and growing acupuncture and wellness practice is seeking a Front Desk Receptionist who will serve as the face of our clinic and play a key role in ensuring every patient feels welcomed, supported, and cared for from the moment they walk through the door.

This is an excellent long-term opportunity for a positive, organized, and dependable individual who enjoys multitasking, building relationships, and contributing to a patient-centered healthcare environment.

Location: Bend, Oregon
Schedule: Monday-Thursday, 8:00 AM-5:00 PM | Friday, 8:00 AM-4:00 PM OR Monday and Tuesday 8am-5pm
Pay: $20.00-$22.00/hour DOE
Position: Full-Time or Part-Time| Long-Term

About the Role

As the Front Desk Receptionist, you'll be the first point of contact for patients and visitors, creating a welcoming and professional atmosphere while supporting the daily operations of both our Bend and Redmond offices. You'll work closely with a team of three acupuncturists and play an essential role in ensuring patients receive outstanding service throughout their experience with our practice.

Key Responsibilities

• Answer incoming phone calls and assist patients with questions
• Schedule, confirm, and manage patient appointments using Jane Software
• Greet and check in patients with a friendly and professional attitude
• Collect and process patient payments accurately
• Maintain and update patient records
• Assist with insurance-related inquiries and documentation
• Coordinate communication between patients and providers
• Perform general administrative and front desk duties
• Support daily operations for both the Bend and Redmond offices
• Deliver exceptional customer service and create a positive patient experience

Qualifications

• Previous front desk, receptionist, administrative, or medical office experience
• Experience using Jane Software is required
• Experience working with VA insurance is highly preferred
• Strong customer service and communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask and remain professional in a busy office setting
• Dependable with excellent attendance and punctuality
• Positive attitude and strong work ethic

Who We're Looking For

We're searching for a true people person who loves interacting with others and takes pride in making every patient feel comfortable and welcome. The ideal candidate is friendly, compassionate, organized, and proactive. You'll be the face of the practice, so professionalism, reliability, and a positive attitude are essential.

If you're a go-getter who enjoys staying busy, building relationships, and contributing to a collaborative healthcare team, this could be the perfect opportunity for you. Join a respected wellness practice in one of Oregon's most beautiful communities and become part of a team dedicated to helping people feel their best.