Full-Time Administrative Assistant

Kohl's; State College (Centre County); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

None

Job summary

Kohl's is seeking a Store Support Lead to assist the store leadership team with payroll, scheduling, cash office and supply orders. You will use company tools to communicate, support customer service, and help maintain a safe, efficient store environment.

Responsibilities include assisting onboarding, following compliance guidelines, and participating in training, audits, and cross-training across departments. Strong communication and flexibility are essential for this role.

Qualifications

• Experience in retail or service industry preferred.
• Strong verbal/written communication and interpersonal skills.
• 18 years of age or older.

Responsibilities

• Support store leadership and associates in payroll, scheduling, cash office, and supply orders.
• Communicate and share information using company tools and technology.
• Maintain and refresh associate and office areas for a safe, engaging environment.
• Assist executive team with onboarding new associates and compliance.
• Execute operational tasks and shortage reduction programs per best practices.
• Monitor training, surveys, audits and ensure timely completion.
• Maintain in-store technology devices (scanners, radios).
• Guide and resolve store technology issues.
• Cross-train across departments as needed.

Skills

Payroll processing

Communication

Team leadership

Flexibility

Tools

Handheld scanners

Two-way radios

Job description

About The Role

As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.

What You’ll Do

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
• Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment
• Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices
• Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios
• Communicate and guide store technology issues through resolution
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)

All Lead Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Other responsibilities as assigned

What Skills You Have

• Must be 18 years of age or older
• Limited travel to support new store openings
• Strong verbal/written communication and interpersonal skills
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Experience decision-making and problem-solving in a fast paced environment
• Retail or service industry experience

Pay Starts At: $17.75