Full-Time Administrative Assistant

Kohl's; Frankfort (KY); On-site; USD 15,115 - 21,528; Part time

Job summary

Kohl's is seeking a Store Support Lead in Frankfort, Kentucky, to efficiently assist the store leadership team and associates in various operational and administrative functions. The role includes maintaining technology devices and facilitating onboarding of new associates.

The ideal candidate will possess strong communication skills, flexibility in availability, and the ability to foster teamwork in a fast-paced environment.

Pay starts at $13.30 per hour, with opportunities for growth and development within the company.

Qualifications

• Must be 18 years of age or older.
• Experience decision-making and problem-solving in a fast-paced environment is preferred.
• Retail or service industry experience preferred.

Responsibilities

• Support and resolve store associate and administrative needs.
• Execute operational tasks and shortage reduction programs.
• Maintain in-store technology devices and support technical issues.

Skills

Strong verbal/written communication

Interpersonal skills

Flexible availability

Problem-solving

Job description

About The Role

As Store Support Lead you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day to day communication to support excellent customer service and operational efficiency.

What You’ll Do

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
• Effectively plan, communicate and share information with team members using company tools and technology, while following company guidance for daily, weekly and monthly routines
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment
• Assist store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices
• Monitor and follow up on store execution of training, surveys and audits, ensuring directed timelines are met
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios
• Communicate and guide store technology issues through resolution
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., salesfloor, point of sale, operations, etc.)

All Lead Roles At Kohl’s Are Responsible For

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
• Demonstrating a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
• Leading by example by personally meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
• Delivering strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
• Accomplishing multiple tasks within established timeframes
• Training, monitoring and reinforcing company policies, procedures, standards and guidelines
• Maintaining adherence to company safety policies for the safety of all associates and customers
• Other responsibilities as assigned

Required

What Skills You Have

• Must be 18 years of age or older
• Limited travel to support new store openings
• Strong verbal/written communication and interpersonal skills
• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Experience decision-making and problem-solving in a fast paced environment
• Retail or service industry experience

Pay Starts At: $13.30