Full-Time Account Associate: Customer Care & Policy Support

Suebreesnee; Post Falls, Northern (ID, KY); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Opportunity for advancement

Paid time off

Bonus based on performance

Job summary

Sue Breesnee - State Farm Agent is seeking an Account Associate to support daily operations, strengthen customer relationships, and serve as a liaison between client needs and agency departments.

This full-time, on-site role in Post Falls, ID offers competitive benefits and a path for advancement within a friendly, drama-free team focused on community service.

Join a collaborative environment where teamwork, reliability, and client service are valued as we help people protect what matters most.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Sue Breesnee - State Farm Agent is seeking an Account Associate to support daily operations, strengthen customer relationships, and serve as a liaison between client needs and agency departments.

This full-time, on-site role in Post Falls, ID offers competitive benefits and a path for advancement within a friendly, drama-free team focused on community service.

Join a collaborative environment where teamwork, reliability, and client service are valued as we help people protect what matters most.