Account Associate - Insurance & Customer Care, Growth Path

State Farm Agent; Post Falls (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Sue Breesnee - State Farm Agent is seeking an Account Associate in Post Falls, ID to support daily operations and customer success. You will grow the office through meaningful customer relations, acting as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, collaborating with insurance teams, and contributing to a positive, drama-free workplace culture. This role emphasizes teamwork and responsive service.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Effective communication

Insurance industry knowledge

Job description

Sue Breesnee - State Farm Agent is seeking an Account Associate in Post Falls, ID to support daily operations and customer success. You will grow the office through meaningful customer relations, acting as a liaison between customer needs and agency departments.

You will improve lives by proactively marketing relevant products and services, collaborating with insurance teams, and contributing to a positive, drama-free workplace culture. This role emphasizes teamwork and responsive service.