Full-Time Academy Market Attendant / Barista - DoubleTree by Hilton Philadelphia Center City

Hilton Worldwide, Inc.; Philadelphia (Philadelphia County); On-site; USD 27,000 - 35,000; Full time

Job summary

A leading hospitality company seeks a full-time Academy Market Attendant/Barista at the DoubleTree by Hilton Philadelphia Center City. In this role, you'll be responsible for providing excellent guest service, processing transactions, and ensuring a welcoming environment. Join a team that values integrity, teamwork, and exceptional guest experiences.

Qualifications

• Experience in food service or retail preferred.
• Strong customer service skills and ability to work in a team.
• Ability to handle cash and use point-of-sale systems.

Responsibilities

• Process guest food and beverage purchases accurately.
• Greet guests and ensure their satisfaction.
• Resolve guest issues or concerns efficiently.

Skills

Customer Focus

Dependability

Adaptability

Job description

Job Description - Full-Time Academy Market Attendant / Barista - DoubleTree by Hilton Philadelphia Center City (HOT0BP0C)

Our Academy Attendant/Barista is responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while delivering outstanding guest service and ensuring financial profitability.

What will I be doing?

• Greet and acknowledge guests upon check-out from the dining outlet.
• Accurately total, process, and collect payments from guests, including using the point-of-sale system, handling cash, processing credit and debit cards, making change, and processing gift certificates and cards.
• Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting a supervisor if necessary.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

What are we looking for?

Hilton has been a leader in the hospitality industry since 1919. We value:

• Hospitality - Delivering exceptional guest experiences.
• Integrity - Doing the right thing, always.
• Leadership - Leading in our industry and communities.
• Teamwork - Being team players in all we do.
• Ownership - Taking responsibility for our actions and decisions.
• Now - Operating with urgency and discipline.

We also seek attributes like:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay suites. For nearly a century, we have provided exceptional service, amenities, and value. Our vision is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to creating remarkable experiences worldwide.