Full-Time Academy Market Attendant / Barista - DoubleTree by Hilton Philadelphia Center City

Hilton Worldwide, Inc.; Chinatown (PA); On-site; USD 30,000 - 38,000; Full time

Job summary

Join a leading hospitality company as a full-time Academy Market Attendant / Barista at the DoubleTree by Hilton Philadelphia Center City. In this role, you will deliver exceptional service while managing guest transactions in the grab & go market, ensuring satisfaction and profitability.

Qualifications

• Ability to provide exceptional guest experiences.
• Strong cash handling and point-of-sale system skills.
• Good communication for guest interactions.

Responsibilities

• Greet and acknowledge guests at check-outs.
• Process payments accurately using POS system.
• Resolve guest issues efficiently.

Skills

Customer Focus

Dependability

Adaptability

Cash handling

Point-of-sale operation

Job description

Job Description - Full-Time Academy Market Attendant / Barista - DoubleTree by Hilton Philadelphia Center City (HOT0BP0C)

Our Academy Attendant/Barista is responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market, while delivering outstanding guest service and ensuring financial profitability.

What will I be doing?

• Greet and acknowledge guests upon check-out from the dining outlet.
• Accurately total, process, and collect payments from guests, including using the point-of-sale system, handling cash, processing credit and debit cards, making change, and processing gift certificates and cards.
• Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor if necessary.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

What are we looking for?

Since 1919, Hilton has been a leader in the hospitality industry, known for innovation, quality, and success. We seek Team Members who demonstrate our core Values:

• Hospitality - Passion for delivering exceptional guest experiences.
• Integrity - Doing the right thing, always.
• Leadership - Leading in our industry and communities.
• Teamwork - Collaborating effectively.
• Ownership - Taking responsibility for actions and decisions.
• Now - Operating with urgency and discipline.

Additionally, we value attributes such as:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to mid-priced options. For nearly a century, Hilton has provided exceptional service, amenities, and value to travelers worldwide. Our vision is “to fill the earth with the light and warmth of hospitality,” and our Team Members are central to creating memorable experiences every day.