Full-Time Academy Market Attendant / Barista - DoubleTree by Hilton Philadelphia Center City

AECOM; Philadelphia (Philadelphia County); On-site; USD 28,000 - 38,000; Full time

Job summary

A leading hospitality company is seeking an Academy Attendant/Barista to join their team. The position involves processing guest food and beverage purchases while providing exceptional service. The ideal candidate should demonstrate strong customer focus and adaptability, contributing to the overall guest experience.

Qualifications

• Ability to process payments accurately and provide excellent guest service.
• Demonstrated attributes in quality, productivity, and dependability.

Responsibilities

• Greet and acknowledge guests upon check-out.
• Total, process, and collect payments from guests.
• Resolve guest issues or concerns in a timely manner.

Skills

Customer Focus

Adaptability

Job description

Our Academy Attendant/Barista is responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while continuing effort to deliver outstanding guest service and financial profitability\.

**What will I be doing?**

As a Academy Attendant/Barista, you would be responsible for totaling and processing guest food and beverage purchases in the hotel's grab & go market while continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Greet and acknowledge guests upon check\-out from dining outlet
+ Accurately total, process and collect payments from guests to include, but not limited to, using the point\-of\-sale system, handling money, processing credit and debit cards, making change and processing gift certificates and cards
+ Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor, if necessary
+ Respond to guest inquiries and requests in a timely, friendly and efficient manner

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Food and Beverage_

**Title:** _Full\-Time Academy Market Attendant / Barista \- DoubleTree by Hilton Philadelphia Center City_

**Location:** _null_

**Requisition ID:** _HOT0BP0C_

**EOE/AA/Disabled/Veterans**