Full Time 4PM- 12AM Direct Care - ITR Elmwood

Centerboard Inc; Lynn (MA); On-site; USD 24,582 - 35,012; Full time

Job summary

Centerboard Inc is looking for Direct Care Staff in Lynn, MA, to support youth in a structured, trauma-informed environment. This full-time role offers an afternoon/evening shift from Sunday to Wednesday and involves supervising activities, maintaining documentation, and crisis response.

Ideal candidates possess strong communication skills and experience with youth. A valid driver’s license is required. This is a safety-sensitive position due to driving and medication administration.

Qualifications

• Experience working with youth or in a residential setting strongly preferred.
• Must have a valid driver’s license and clean driving record.
• Committed to fostering healthy connections with youth.

Responsibilities

• Supervise and assist youth with activities including transportation and life skills.
• Complete daily logs, incident reports, and progress notes.
• Build healthy relationships and participate in daily activities.
• Apply de-escalation and behavior management techniques.
• Maintain cleanliness and conduct room checks.

Skills

Strong communication skills

Organization skills

Relationship-building skills

Education

High School Diploma

Job description

Job Details

Job Location: Lynn, MA 01901

Position Type: Full Time

Salary Range: $21.63 - $21.63 Hourly

Job Shift: Afternoon/Evening Shift

Position Summary - Direct Care Staff (Intensive Treatment Residence)

Direct Care staff at Centerboard are vital members of each youth’s treatment team. You’ll play a key role in maintaining a safe, structured, and trauma-informed environment while supporting youth through daily routines, emotional challenges, and skill development.

You’ll actively teach healthier coping strategies, respond to crises, and model positive behaviors. Staff are expected to engage with youth compassionately, maintain detailed documentation, and help foster a safe, clean, and supportive living environment. The hours for this position are Sunday through Wednesday 4pm-12am.

Key Responsibilities

• Support Daily Living: Supervise and assist youth with activities including transportation, medical appointments, school, therapy, and life skills.
• Documentation (50% of the role): Complete daily logs, incident reports, progress notes, and required program paperwork.
• Youth Engagement (35% of the role): Build healthy relationships, lead group and 1:1 sessions, and participate in daily activities.
• Crisis Response: Apply de-escalation and behavior management techniques as trained.
• Advocacy & Coordination: Participate in treatment meetings, maintain awareness of Individual Behavior Support Plans (IBSPs), and advocate for residents.
• Facility Oversight: Maintain cleanliness, conduct room checks, plan and prep meals, and ensure safety protocols are followed.
• Medication & Safety: Administer medications per MAP certification, complete random drug tests, and run fire drills as scheduled.
• Team Communication: Relay information across shifts, utilize the On-Call system for support, and report concerns promptly.
• Training & Compliance: Attend required trainings and track training hours in accordance with program and licensing standards.

Qualifications and Competencies

• High School Diploma required; college coursework or a degree is a plus.
• Experience working with youth or in a residential setting strongly preferred.
• Strong communication, organization, and relationship-building skills are essential.
• Must have a valid driver’s license, clean driving record, and be willing to use a personal vehicle when agency vehicles are unavailable.
• Must pass an initial competency evaluation and participate in ongoing training and professional development.
• Committed to fostering healthy connections with youth and upholding Centerboard’s values of culture and belonging.

Additional Notes

• This is a safety-sensitive position due to driving and medication responsibilities.
• Staff may be asked to support other Youth Service programs during emergencies or staff shortages.
• Schedule flexibility is important, including the possibility of extended shifts.