Full-Stack Engineer: Support Ops & AI Systems

ClickHouse; Denver (CO); Remote; USD 154,000 - 215,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare contributions

Equity in the company

Generous time off

Home office stipend

Global gatherings

Job summary

ClickHouse is building a Support Operations Engineering function to design systems between customers and service teams. You will shape how Support Services, RevOps, GTM, and core Engineering collaborate, with a mix of routing, AI customer experiences, and integrations across major tools.

You’ll own end-to-end development, from problem framing to production, including code review, testing, monitoring, and continuous improvement in a remote, globally distributed team.

Qualifications

• 3–5 years building and shipping full‑stack software in production.
• Experience with TypeScript/JavaScript, Node.js and React.
• Experience developing with APIs, webhooks, and integrations between distributed systems.
• Hands-on experience close to support or building tools for support/RevOps teams.
• Strong Git and safe deployment workflows.
• Ability to translate operational needs into engineer-friendly solutions.

Responsibilities

• Design and build systems that sit between ClickHouse’s customers and the teams who serve them.
• Implement intelligent routing and decision systems that scale with business growth.
• Develop AI-powered customer experiences that guide users and hand off to humans when needed.
• Create internal platforms and tooling to empower Support, RevOps, and GTM teams.
• Integrate data flows across Salesforce, live chat, incident management, Slack, GitHub, and more.
• Build automation and observability to reduce repetitive work and surface issues quickly.

Skills

Full-stack development

TypeScript/JavaScript

Node.js

React

APIs and webhooks

Distributed systems

Git workflows

AI tooling

Job description

ClickHouse is building a Support Operations Engineering function to design systems between customers and service teams. You will shape how Support Services, RevOps, GTM, and core Engineering collaborate, with a mix of routing, AI customer experiences, and integrations across major tools.

You’ll own end-to-end development, from problem framing to production, including code review, testing, monitoring, and continuous improvement in a remote, globally distributed team.