Full-Stack Engineer: AI-Driven Support Ops

OpenKrill

United States

Remote

USD 120,000 - 160,000

Full time

6 days ago
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Benefits offered by this job

Flexible work environment
Healthcare
Equity in the company
Time off (flexible)

Job summary

ClickHouse is seeking a Support Operations Engineer to design and build systems that connect customers with our support and engineering teams. You’ll work on intelligent routing, AI-powered customer experiences, and internal tools to improve workflows across Support, RevOps, GTM, and core Engineering.

Ideal candidates have 3–5 years of full‑stack production experience with TypeScript/JavaScript, Node.js, and React, plus API integrations.

Qualifications

  • 3–5 years building and shipping full‑stack software in production.
  • Experience with TypeScript/JavaScript, Node.js and React.
  • Experience developing with APIs, webhooks, and distributed integrations.
  • Ability to translate operational needs into scalable solutions for non‑engineers.

Responsibilities

  • Design and build systems between ClickHouse customers and internal teams.
  • Develop intelligent routing and decision systems and AI‑powered experiences.
  • Create internal platforms for Support, RevOps, and GTM teams.
  • Integrate workflows across Salesforce, live chat, incident management, Slack, GitHub.

Skills

Full-stack
TypeScript
Node.js
React
APIs
Remote work

Tools

Git
CI/CD
Slack APIs

Job description

ClickHouse is seeking a Support Operations Engineer to design and build systems that connect customers with our support and engineering teams. You’ll work on intelligent routing, AI-powered customer experiences, and internal tools to improve workflows across Support, RevOps, GTM, and core Engineering.

Ideal candidates have 3–5 years of full‑stack production experience with TypeScript/JavaScript, Node.js, and React, plus API integrations.

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