Full-Service Schools - Team Lead (Case Management)

Breathe Project; Pittsburgh (Allegheny County); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Pittsburgh Area Community Schools (PACS) seeks a Team Manager to lead the FSCS implementation, oversee case management, and coordinate youth and family services across partner districts and community partners.

The role emphasizes trauma-informed supervision, data-driven quality, and strong partnerships, with travel up to 40% and a hybrid work environment across PACS offices and schools.

Qualifications

• Bachelor’s degree in Social Work, Human Services, Public Health, Education, or related field.
• 3–5 years of experience in case management, social services, education, or community-based programming.
• 1–2 years of supervisory or team leadership experience.
• Demonstrated experience working with youth and families facing complex needs.
• Strong knowledge of community resources and systems navigation.
• Experience using data systems for service tracking and reporting.
• Strong interpersonal, communication, and relationship-building skills.
• Ability to collaborate effectively across schools, families, and community partners.
• Commitment to equity, cultural responsiveness, and trauma-informed practice.

Responsibilities

• Lead implementation and management of case management and support services across all school district and community partnerships.
• Provide trauma-informed supervision and coaching that supports staff growth, well-being, and alignment with culturally responsive, evidence-based practices.
• Ensure services are high-quality, data-driven, and responsive to identified family needs.
• Oversee service data, ensuring accurate, timely documentation, and reporting in the PACS data management system.
• Manage site-level budgets and procurement processes in compliance with organizational policies.
• Build and maintain partnerships with community providers and support the PACS Provider Council.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Monitor performance metrics; provide coaching, feedback, and professional development support.
• Facilitate team meetings that promote communication, learning, and alignment.
• Partner with leadership to recruit, hire, onboard, and retain strong staff.
• Identify and advance opportunities to expand partnerships and enhance service delivery.
• Contribute to PACS organizational strategy and leadership initiatives.
• Support the Family Advisory Council and elevate family voice in program design and implementation.

Skills

Case management

Supervisory experience

Youth & family services

Data-driven reporting

Cross-stakeholder collaboration

Education

Bachelor's degree in Social Work / related field

Tools

Microsoft 365

Data management systems

Job description

Pittsburgh Area Community Schools (PACS) seeks a Team Manager to lead the FSCS implementation, oversee case management, and coordinate youth and family services across partner districts and community partners.

The role emphasizes trauma-informed supervision, data-driven quality, and strong partnerships, with travel up to 40% and a hybrid work environment across PACS offices and schools.