Case Management Supervisor -Family Team

PATH (People Acting to Help), Inc.; Philadelphia (Philadelphia County); On-site; USD 75,000 - 105,000; Full time

Job summary

PATH (People Acting to Help), Inc. seeks a skilled leader to oversee the CYS Blended Case Management FACT program in the Philadelphia area.

You will supervise facilitators and case managers, ensure fidelity to the FACT model, and coordinate services for children, youth and their families. The role requires a Master’s in Behavioral Health, PA licensure, and at least three years of direct care experience in behavioral health/human services, with supervision experience preferred.

Qualifications

• Masters degree in Behavioral Health discipline with PA licensure.
• At least three years direct care experience in a behavioral health/human service program.
• Experience serving children, youth and families; supervision desirable.

Responsibilities

• Operate the CYS Blended Case Management: FACT program.
• Oversee admission, assignment of cases and discharges for families served.
• Provide regular supervision and ongoing coaching to staff on the FACT model.
• Ensure access to psychiatric, medical, social, financial and other services.
• Maintain 24/7 crisis coverage and timely response to phone calls.

Skills

Team leadership

supervision

Education

Master's degree in Behavioral Health

PA Licensure in Behavioral Health

Job description

Job Summary

To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by managing an effective team to provide quality services.

Why Work at PATH?

A Career with Meaning. At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here.

In addition to the satisfaction of making a real difference in people’s lives, we offer:

• Competitive pay
• Annual increases
• Performance and longevity bonuses
• Comprehensive benefits package for staff and family
• Generous number of paid holidays, vacation, sick, and personal time
• No‑cost pension plan
• Ongoing professional development opportunities, including licensure supervision
• Cutting‑edge treatment facility, resources, and treatment modalities
• Opportunities for advancement and growth within the organization
• Eligible for the Federal Public Student Loan Forgiveness (PSLF) program
• Referral bonus for referring a friend who accepts employment

Physical Demands

Minimal in nature for this position.

Qualifications

Masters degree in Behavioral Health Discipline. At least three years direct care experience in a behavioral health/human service program. Experience serving children, youth and families, strongly preferred. Experience as a supervisor is desirable. PA Licensure in a behavioral health discipline. Driver’s License and vehicle required.

Specific Duties

• Effectively operate the CYS Blended Case Management: FACT program.
• Maintain and enforce compliance with DPW’s PA Code 55 Chapter 5221, Chapter 5223, and MH Bulletin number OMH-93-09.
• Oversee admission, assignment of cases and discharges of children and youth and their families receiving Family Anchored Care Management.
• Ensure that staff are trained in the FACT model and up to date on all required training.
• Provide regular supervision and ongoing coaching to facilitators/case managers on the model to ensure fidelity.
• Ensure that children, youth and families gain access to needed psychiatric, medical, social, financial and other appropriate services.
• Ensure team meets productivity standards for CYS case management/FACT services.
• Ensure staff availability 24 hours/7 days a week to provide crisis coverage, including responding to phone calls within 10 minutes and providing face‑to‑face intervention as indicated.
• Participate in the provision of 24 hours/7 days a week supervisory coverage to on‑call staff as assigned.
• Oversee and manage petty cash and other financial resources specific to the Children and Youth Case Management FACT program.
• Provide direct services as needed, especially during staff vacancies.
• Develop collaborative relationships with a variety of community‑based services, faith‑based resources, as well as medical, vocational and educational organizations.
• Appropriately schedule and ensure appropriate usage of program vehicles.
• Carefully review, follow up, add appropriate clarification and process all incident reports generated by the Children and Youth Case Management FACT Program in a timely fashion.
• Carefully review, follow up, add appropriate clarification and process all BH Review Committee Minutes generated by the Children and Youth Case Management FACT Program.
• Participate in the development of proposals as requested.
• Monitor service delivery to ensure that each child/you and his/her family receive quality, effective and appropriate prevention and case management services.