Full Service Operations Supervisor

University of Dayton; Dayton, Northern (OH, KY); Hybrid; USD 24,797,000 - 30,307,000; Full time

Benefits offered by this job

Excellent benefits

Job summary

University of Dayton Dining Services seeks an Operations Supervisor to lead daily dining operations, supervise a diverse staff, and ensure quality, sanitation, safety, and customer service across multiple platforms.

Under the Operations Assistant, you will manage up to 20 bargaining unit staff, 10 part-time workers, and over 100 student employees, maintaining equipment knowledge and delivering excellence in a supportive university environment with strong benefits.

Qualifications

• High school graduate or equivalency.
• Managerial ServSafe certified (or within one year of hire).
• Two (2) years supervisory experience in food service or three (3) years of successful work experience in a restaurant or university food service operation.
• Demonstrated supervisory and administrative abilities.
• Ability to work with people at all levels using effective communication skills in English.
• Must have a good knowledge of food preparation and sanitation.
• Working knowledge of usual and customary institutional kitchen equipment and processes.
• Must have working knowledge of the internet and Microsoft Office.
• Must have math skills to determine portion sizes and production needs.
• Must possess the ability to work independently, supervise and direct others, without constant supervision.
• Must have strong interpersonal skills.
• Must be able to bend, stoop, and stand for four (4) hours at a time.
• Must be able to visually differentiate colors for the purposes of food safety.
• Must be able to exert fast-paced mobility.
• Must be able to lift up to 40 pounds repetitively as needed. 60 pounds for Central Production.
• Must be able to work in wet, cold and hot conditions usually found in a kitchen operations.

Responsibilities

• Provide hands-on leadership of daily dining operations across multiple platforms.
• Supervise staff, supporting food preparation and service.
• Ensure high standards of quality, sanitation, safety, and customer service.
• Maintain security and support departmental objectives.

Skills

Supervisory experience

English communication skills

Public relations

Interpersonal skills

Team leadership

Microsoft Office

Mathematics for portions

Education

Associates degree in culinary, business or restaurant and hospitality management

High school diploma

Valid driver's license

Tools

CBord

Micros POS/ cash registers

Job description

Job No: 503901
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University Staff
Department: Dining Serv - VWK - 800611
Pay Grade: 9 - Non Exempt
Advertised: September 23, 2026
Applications close: Open until filled

Position Summary:

Join the University of Dayton Dining Services team and take on a leadership role where you can make a difference every day. This position provides hands-on leadership of daily dining operations, supervising staff, supporting food preparation and service across multiple platforms, and ensuring high standards of quality, sanitation, safety, and customer service. Enjoy the opportunity to grow your career while working in a supportive university environment with excellent benefits and the chance to be part of a community that values its employees.

Under the direction of the Operations Assistant, responsible for supervision of daily operation of up to 20 bargaining unit employees, 10 part‑time employees and over 100 student employees within the Dining Services food service establishment. Must have working knowledge of the equipment and the food preparation processes for all of the various platforms which include but not limited to, specialized work area, Mongolian grill, Impinger ovens, convection ovens, tilt skillet, fryer, industrial dish machine, trayvayors, wood stone pizza ovens, steam tables, flat top grills, slicers, combi‑ovens, steamers, turbo chef ovens and Micros cash registers. Responsibilities include but are not limited to, maintaining or improving standards of quality, service, and sanitation, supervising staff, practicing good public relations, supporting departmental objectives, maintaining security control, and performing other related duties as assigned.

Minimum Qualifications:

• High school graduate or equivalency.
• Managerial ServSafe certified (or within one year of hire).
• Two (2) years supervisory experience in food service or three (3) years of successful work experience in a restaurant or university food service operation.
• Demonstrated supervisory and administrative abilities.
• Ability to work with people at all levels using effective communication skills in English.
• Must have a good knowledge of food preparation and sanitation.
• Working knowledge of usual and customary institutional kitchen equipment and processes.
• Must have a working knowledge of the internet and Microsoft Office.
• Must have math skills to determine portion sizes and production needs.
• Must possess the ability to work independently, supervise and direct others, without constant supervision.
• Must have strong interpersonal skills.
• Must be able to bend, stoop, and stand for four (4) hours at at time.
• Must be able to visually differentiate colors for the purposes of food safety.
• Must be able to exert fast‑paced mobility.
• Must be able to lift up to 40 pounds repetitively as needed. 60 pounds for Central Production.
• Must be able to work in wet, cold and hot conditions usually found in a kitchen operations.

Preferred Qualifications:

• Work experience with Cbord.
• Experience with food production using food processing equipment including, but not limited to, fryers, grills, slicers, steamers, combi ovens, woks, and choppers in a high volume institution such as a university, hospital, hotel or high volume restaurant.
• Experience in a union workplace.
• Working knowledge of cash register operations.
• Associates degree in culinary, business or restaurant and hospitality management.
• Valid driver's license with low risk driving record.
• Ability to be adaptable and decisive.
• Ability to demonstrate integrity and strong interpersonal and organizational skills.
• Demonstrates professional demeanor.
• Experience working with students and a diverse, multi cultural staff.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

• Staff Full Time (1500 hours or greater) 1