Fulfillment Team Lead — Certified Forklift & Customer Ops

Lowe's Companies, Inc.; Kerrville (TX); On-site; USD 27,000 - 38,000; Full time

Job summary

Lowe's Companies, Inc. in Kerrville, TX is seeking a Fulfillment Associate to pick, stage, and validate orders while assisting customers and supporting store operations, including curbside, pickup, and delivery.

You will use the Orders App to fulfill all order types and collaborate with the Pro Sales team to ensure call-ahead orders are staged. You will maintain safety and inventory accuracy, operate certified powered equipment, and participate in prioritizing fulfillment tasks.

Qualifications

• High school diploma or GED or equivalent years of experience.
• Six months of computer use experience.
• One year retail customer service experience.
• Certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required.

Responsibilities

• Accurate picking, staging, and order validation to support customer orders.
• Respond to questions, resolve issues, and escalate when needed.
• Balance service, admin, and fulfillment tasks.
• Use Orders App to fulfill all order types.
• Partner with Pro Sales to ensure call-ahead orders are staged.
• Support inventory accuracy and shrink reduction through audits.
• Maintain safe, organized, compliant fulfillment areas.
• Operate powered equipment certification and safety requirements.
• Assist with scheduling and prioritization of fulfillment tasks.
• May be assigned other duties to support business needs.

Skills

Customer service

Retail experience

Computer familiarity

Safety procedures

Education

High school diploma or GED

Tools

Smartphones/Tablets

Job description

Lowe's Companies, Inc. in Kerrville, TX is seeking a Fulfillment Associate to pick, stage, and validate orders while assisting customers and supporting store operations, including curbside, pickup, and delivery.

You will use the Orders App to fulfill all order types and collaborate with the Pro Sales team to ensure call-ahead orders are staged. You will maintain safety and inventory accuracy, operate certified powered equipment, and participate in prioritizing fulfillment tasks.