Fulfillment Team Lead — Certified Equipment Operator

Lowe's Companies, Inc.; Braselton (GA); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Lowe's Companies, Inc. in Braselton, GA is seeking a fulfillment associate with strong customer service and hands-on retail experience.

The role emphasizes accurate picking, staging, and order validation across Pickup, Delivery, Install, and curbside orders, with daily safety and inventory checks. The ideal candidate will be certified on powered equipment (forklift, order picker, narrow aisle reach truck) and able to balance service with administrative tasks, supporting leadership and sales

Competenze

• High school diploma or GED or equivalent years of experience.
• 6 months of computer use experience.
• 1 year of retail experience with customer service.
• Certification for Counterbalance Forklift, Narrow Aisle Reach Truck and Order Picker is required.

Mansioni

• Coach and model service excellence through accurate picking, staging, and order validation.
• Respond to customer and associate questions, resolve issues, escalate when needed.
• Balance service, administrative, and maintenance tasks with fulfillment responsibilities.
• Use the Orders App to pick, stage, and fulfill all order types (Pickup, Install, Delivery, Same Day/Gig, Curbside).
• Partner with Pro Sales to ensure Pro Call Ahead Orders are picked and staged and resolve issues quickly.
• Support inventory accuracy, SIMS compliance, and shrink reduction through audits and validation.
• Maintain safe, organized, and compliant fulfillment areas with daily checks.
• Operate and certify powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) per safety rules.
• Assist with scheduling and communication of fulfillment priorities with leadership.
• May be assigned other duties to support business needs.

Conoscenze

Customer service

Computer literacy

Formazione

High school diploma or GED

Strumenti

Orders App

Counterbalance Forklift

Narrow Aisle Reach Truck

Order Picker

Descrizione del lavoro

Lowe's Companies, Inc. in Braselton, GA is seeking a fulfillment associate with strong customer service and hands-on retail experience.

The role emphasizes accurate picking, staging, and order validation across Pickup, Delivery, Install, and curbside orders, with daily safety and inventory checks. The ideal candidate will be certified on powered equipment (forklift, order picker, narrow aisle reach truck) and able to balance service with administrative tasks, supporting leadership and sales