Fulfillment Specialist: Forklift Certified & Customer Focus

Lowe's Companies, Inc.; Mount Pleasant (AL); Hybrid; USD 28,000 - 37,000; Full time

Job summary

Lowe's Companies, Inc. in Alabama is hiring for a warehouse associate responsible for accurate order fulfillment, stock checks, and customer assistance. You will operate forklift and related equipment, maintain safety and quality standards, and support daily store operations.

The role emphasizes teamwork, safe operation of certified equipment, and clear communication with customers and teammates, with opportunities to handle diverse tasks across the fulfillment process at Lowe's.

Qualifications

• 6 months of experience using a computer
• 6 months of experience using common retail technology
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech experience

Teamwork

Education

High school diploma or GED

Tools

Powered equipment certification: Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Alabama is hiring for a warehouse associate responsible for accurate order fulfillment, stock checks, and customer assistance. You will operate forklift and related equipment, maintain safety and quality standards, and support daily store operations.

The role emphasizes teamwork, safe operation of certified equipment, and clear communication with customers and teammates, with opportunities to handle diverse tasks across the fulfillment process at Lowe's.