Fulfillment Specialist - Forklift Certified, Customer Focus

Lowe's; Kaufman (TX); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Kaufman, TX is seeking associates to pick, stage, and fulfill customer orders with precision and safety. You will validate orders, answer questions, and connect customers with the right associates when needed.

You'll operate powered equipment and maintain certifications while supporting inventory accuracy and daily readiness tasks. A customer-first mindset and teamwork are essential for success in this role.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology, such as smartphones and tablets.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and answering questions.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Kaufman, TX is seeking associates to pick, stage, and fulfill customer orders with precision and safety. You will validate orders, answer questions, and connect customers with the right associates when needed.

You'll operate powered equipment and maintain certifications while supporting inventory accuracy and daily readiness tasks. A customer-first mindset and teamwork are essential for success in this role.