Fulfillment Specialist - Forklift Certified

Lowe's; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Lowe’s is seeking a customer-focused associate in Austin, TX to pick, stage, and fulfill orders while maintaining safe, organized staging areas. You will help customers, verify orders, and connect them with the right Lowe's associates.

This role requires operating certified power equipment and collaborating with leadership to ensure inventory accuracy. A strong emphasis on safety and service will guide daily work.

Qualifications

• 6 months of experience using a computer to input, access, or modify information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered equipment certification required (Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck) or to be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintain SIMS compliance, and resolve short picks with leadership.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Achieve daily duties with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer basics

Retail device usage

Powered equipment certification

Education

High school diploma or GED

Tools

Forklift certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is seeking a customer-focused associate in Austin, TX to pick, stage, and fulfill orders while maintaining safe, organized staging areas. You will help customers, verify orders, and connect them with the right Lowe's associates.

This role requires operating certified power equipment and collaborating with leadership to ensure inventory accuracy. A strong emphasis on safety and service will guide daily work.