Fulfillment Specialist — Forklift Certified & Customer-Driven

Lowe's; Lake Saint Louis (MO); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe’s in Lake Saint Louis, MO is seeking a Warehouse Team Member to join our fast-paced store operations. You will pick, stage, inspect, and fulfill customer orders with accuracy and on-time delivery, while maintaining clean and safe staging areas.

Responsibilities include delivering high-quality service by guiding customers to the right items, answering questions, operating powered equipment safely, and supporting inventory accuracy through our Orders App and SIMS compliance.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required).
• High school diploma or GED.
• 6 months of retail experience.
• 6 months of customer service or product fulfillment at a home improvement retailer.
• 6 months of experience inspecting, carrying, loading, and unloading product.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe’s in Lake Saint Louis, MO is seeking a Warehouse Team Member to join our fast-paced store operations. You will pick, stage, inspect, and fulfill customer orders with accuracy and on-time delivery, while maintaining clean and safe staging areas.

Responsibilities include delivering high-quality service by guiding customers to the right items, answering questions, operating powered equipment safely, and supporting inventory accuracy through our Orders App and SIMS compliance.