Fulfillment Specialist - Forklift Certified & Customer-Driven

Lowe's; York (York County); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe’s is seeking a customer-focused team member in a store setting to pick, stage, inspect, and fulfill customer orders with accuracy and care. You will use retail tech and handheld devices to validate orders, assist customers, and coordinate with colleagues to ensure timely delivery.

Position requires certification for powered equipment and a commitment to safety. You will support inventory accuracy, handle administrative tasks, and collaborate with leadership to resolve issues while

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones and tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Achieve daily responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer use

Retail tech usage

Powered equipment certification

Education

High school diploma or GED

Job description

Lowe’s is seeking a customer-focused team member in a store setting to pick, stage, inspect, and fulfill customer orders with accuracy and care. You will use retail tech and handheld devices to validate orders, assist customers, and coordinate with colleagues to ensure timely delivery.

Position requires certification for powered equipment and a commitment to safety. You will support inventory accuracy, handle administrative tasks, and collaborate with leadership to resolve issues while