Fulfillment Specialist - Forklift Certified

Lowe's Home Centers, LLC; Merrillville (IN); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Lowe's Home Centers, LLC in Merrillville, IN, is seeking a stocker/fulfillment associate to pick, stage, inspect, and fulfill customer orders accurately and on time while keeping staging areas clean and safe.

You will operate powered equipment with proper certification, assist customers, maintain inventory accuracy with the Orders App, and collaborate with leadership to resolve shortages and improve service.

Qualifications

• Must be proficient with computers and basic retail tech.
• Experience using common retail devices (phones/tablets).
• High school diploma or GED preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail technology experience

Customer service

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Home Centers, LLC in Merrillville, IN, is seeking a stocker/fulfillment associate to pick, stage, inspect, and fulfill customer orders accurately and on time while keeping staging areas clean and safe.

You will operate powered equipment with proper certification, assist customers, maintain inventory accuracy with the Orders App, and collaborate with leadership to resolve shortages and improve service.