Fulfillment Associate: Forklift-Certified & Customer-Focused

Lowe's; Merrillville (IN); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Lowe's in Merrillville, Indiana is seeking a dependable associate to pick, stage, and fulfill customer orders while upholding a high level of service and safety. You will operate power equipment, validate orders, and assist customers by connecting them with the right associates.

The role emphasizes a customer-first mindset, teamwork, and accurate inventory handling, with opportunities to contribute to audits and other readiness tasks.

Qualifications

• 6 months of computer use including data entry and retrieval.
• 6 months of experience with common retail technology (smartphones/tablets).
• Powered equipment certification required (or obtain if not already).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders and guiding customers to the right associates.
• Operate and maintain certification for powered equipment and follow safety rules.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative and maintenance tasks, audits, and follow-ups.
• Uphold a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Basic computer

Customer service

Safety compliance

Teamwork

Education

High school diploma or GED

Tools

Counterbalance forklift

Order picker

Narrow aisle reach truck

Job description

Lowe's in Merrillville, Indiana is seeking a dependable associate to pick, stage, and fulfill customer orders while upholding a high level of service and safety. You will operate power equipment, validate orders, and assist customers by connecting them with the right associates.

The role emphasizes a customer-first mindset, teamwork, and accurate inventory handling, with opportunities to contribute to audits and other readiness tasks.