Fulfillment Specialist (Forklift Certified)

Lowe's Companies, Inc.; Gainesville (VA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off

Job summary

Lowe’s Companies, Inc. in Gainesville, VA is hiring for a customer-order fulfillment associate. You will pick, stage, inspect, and fulfill customer orders, ensure safety, and use store technology to validate items and assist customers.

The role requires forklift/order picker/narrow aisle reach truck certification and at least 6 months of computer and retail tech experience. Benefits include health insurance, 401(k) with company match, and associate discounts.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer usage

Retail technology

Powered equipment certification

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe’s Companies, Inc. in Gainesville, VA is hiring for a customer-order fulfillment associate. You will pick, stage, inspect, and fulfill customer orders, ensure safety, and use store technology to validate items and assist customers.

The role requires forklift/order picker/narrow aisle reach truck certification and at least 6 months of computer and retail tech experience. Benefits include health insurance, 401(k) with company match, and associate discounts.