Fulfillment Specialist — Forklift Certified

Lowe's; Edwardsville (Luzerne County); On-site; USD 21,000 - 23,000; Full time

Job summary

Lowe's Edwardsville is looking for a team member to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.

You will operate powered equipment, maintain safety certifications, support inventory accuracy using the Orders App, and collaborate with leadership to resolve short picks.

Qualifications

• 6 months of computer experience, including input, access, modify, or output information.
• 6 months of experience with common retail technology (smartphones/tablets).
• Forklift, Order Picker, and Narrow Aisle Reach Truck certification required.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail tech experience

Education

High school diploma or GED

Tools

Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck

Job description

Lowe's Edwardsville is looking for a team member to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.

You will operate powered equipment, maintain safety certifications, support inventory accuracy using the Orders App, and collaborate with leadership to resolve short picks.