Fulfillment Specialist - Forklift Certified

Lowe's Companies, Inc.; Chattanooga (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's is seeking a hard-working associate in the Chattanooga area to support order fulfillment and customer service. You will pick, stage, and verify orders, ensuring accuracy and timeliness while maintaining clean, safe staging areas.

You will operate powered equipment and stay compliant with safety standards; use the Orders App to aid inventory and communicate with leadership on short picks. A customer-first mindset and teamwork are essential.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience with common retail technology (phones/tablets).
• Powered equipment certification required or to be obtained if not already held.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Customer service mindset

Teamwork

Education

High school diploma or GED

Tools

Counterbalance forklift cert

Order picker cert

Narrow aisle reach truck cert

Job description

Lowe's is seeking a hard-working associate in the Chattanooga area to support order fulfillment and customer service. You will pick, stage, and verify orders, ensuring accuracy and timeliness while maintaining clean, safe staging areas.

You will operate powered equipment and stay compliant with safety standards; use the Orders App to aid inventory and communicate with leadership on short picks. A customer-first mindset and teamwork are essential.