Fulfillment Specialist - Forklift Certified

Lowe's Companies, Inc.; Carrollton (TX); Hybrid; USD 20,664,000 - 24,797,000; Full time

Job summary

Lowe’s Companies, Inc. is seeking a Store Support/Stock Associate in Carrollton, TX to pick, stage, and fulfill customer orders accurately and on time. You will maintain clean, safe staging areas, validate items, and connect customers with the right associates when questions arise.

You’ll operate powered equipment and maintain certifications while following strict safety standards. If needed, obtain forklift and related certifications and support inventory accuracy using the Orders App and SIMS

Qualifications

• 6 Months of Experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 Months of Experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 Months of Retail experience preferred.
• 6 Months of Experience in a customer service or product fulfillment role at a home improvement retailer.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Safety awareness

Teamwork

Education

High school diploma or GED

Tools

SIMS

Orders App

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s Companies, Inc. is seeking a Store Support/Stock Associate in Carrollton, TX to pick, stage, and fulfill customer orders accurately and on time. You will maintain clean, safe staging areas, validate items, and connect customers with the right associates when questions arise.

You’ll operate powered equipment and maintain certifications while following strict safety standards. If needed, obtain forklift and related certifications and support inventory accuracy using the Orders App and SIMS