Fulfillment Specialist

Segment (Twilio); Rocky Hill (CT); On-site; USD 42,000 - 48,000; Full time

Job summary

Paychex is seeking an entry-level Payroll Clerk in Rocky Hill, CT. You will assemble payroll packages, operate office equipment, and ensure timely mail processing while maintaining security and accuracy of client data.

No prior experience is required; paid training is provided, and benefits support is available for full-time staff.

Qualifications

• H.S. Diploma required.
• Basic computer skills preferred.
• No experience required; training provided.

Responsibilities

• Assembles payroll packages according to client number and prepares for delivery to clients in order to meet quality and production time line expectations.
• Operates various types of office equipment to ensure timely processing of payrolls or client packages.
• Coordinates and performs timely daily posting of mail and overnight labels to schedules.
• Completes all package confirmations and checklists in order to maintain accurate tracking and security of package flow and location.
• Complies with all security and audit procedures to protect client information.
• Records and escalates issues to appropriate parties to ensure output is not missing or incorrect.
• Maintains readiness of all distribution equipment including regular cleaning and user maintenance.
• Stages packaging supplies as necessary to maintain production readiness.
• Performs other duties as assigned, including inventory, assembling quarterly packages, and may include back‑up computer operations.

Skills

Basic Computer Skills

No Experience Will Train

Education

H.S. Diploma

Job description

Overview

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data‑driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Responsibilities

• Assembles payroll packages according to client number and prepares for delivery to clients in order to meet quality and production time line expectations. Packages include journals, summaries, time sheets, tax notices, checks and miscellaneous reports.
• Operates various types of office equipment (mail metering, shipping PC’s, insertion equipment, etc.) to ensure timely processing of payrolls or client packages.
• Coordinates and performs timely daily posting of mail and overnight labels to schedules.
• Completes all package confirmations and checklists in order to maintain accurate tracking and security of package flow and location.
• Complies with all security and audit procedures as required by procedures and policy in order to protect client information.
• Records and escalates issues to appropriate parties to ensure that output is not missing or incorrect.
• Maintains readiness of all distribution equipment including regular cleaning and user maintenance, and coordinates vendor maintenance when required in order to meet production requirements.
• Stages packaging supplies as necessary in order to maintain production readiness.
• Performs other duties as assigned, including inventory, assembling quarterly packages, and may include back‑up computer operations.

Qualifications

• H.S. Diploma - Required
• Basic Computer Skills - Preferred
• No Experience Will Train.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

Benefits

We value your well‑being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.

We value your time: From paid time off to company holidays, culture days, and comprehensive work‑life balance programs, we will ensure you have the flexibility you need to be your best.

We value your development: Our award‑winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.

We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.

We value our communities: We offer paid time off for volunteerism and promote many company‑wide and local initiatives that benefit organizations you care about.

Note: The benefits described apply to full‑time employees. Benefits for part‑time, contract, and intern roles may vary.

Additional Information

Not sure if you meet every requirement? At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit – either for this position or another opportunity with us.

Equal Opportunity Statement

Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.