Fulfillment Process Assistant: Lead & Improve Operations

Amazon; Mebane (NC); On-site; USD 30,000 - 33,000; Full time

Job summary

Amazon is seeking a Process Assistant in Mebane, NC to support the Area Manager and manage daily department duties across Fulfillment Center areas. Responsibilities include labor allocation, leading meetings, and coordinating with suppliers, while providing vacation coverage and tracking labor hours.

The role involves training associates, ensuring SOP compliance, safety, and continuous process improvements.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach.
• Work 40 hours/week, and overtime as required.

Responsibilities

• Support and work in the department as required.
• Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers.
• Providing vacation coverage for Area Managers.
• Providing policy follow-up, attendance tracking (duties do not extend to discipline).
• Tracking and reporting of ATS/labor hours.
• Assisting the floor as an associate resource, training associates and verifying SOP compliance.
• Ensuring successful area performance, through tracking, reporting and feedback of associate performance.
• Participating in Operational Excellence initiatives in some capacity.
• Filling in as needed with production duties.
• Fully understanding workflow and daily production goals.
• Reviewing and updating SOP as required.
• Assisting in keeping work area clean and organized.
• Identifying and addressing safety hazards within the work area.
• Coaching associates to work safely at all times.
• Participating in safety initiatives.
• Referring all job injuries immediately to area manager.

Skills

Microsoft Office

Flexible schedule

Communication skills

Education

High school diploma or equivalent

Job description

Amazon is seeking a Process Assistant in Mebane, NC to support the Area Manager and manage daily department duties across Fulfillment Center areas. Responsibilities include labor allocation, leading meetings, and coordinating with suppliers, while providing vacation coverage and tracking labor hours.

The role involves training associates, ensuring SOP compliance, safety, and continuous process improvements.