Fulfillment Operations Technician Supervisor

Remedi SeniorCare Pharmacy; Plymouth (MN); On-site; USD 62,000 - 64,000; Full time

Job summary

A leading pharmacy innovator, Remedi SeniorCare Pharmacy, seeks a Fulfillment Operations Technician Supervisor in Plymouth, MN. In this role, you will supervise a dedicated team to ensure efficient medication fulfillment and maintain compliance with industry standards. This position offers a competitive salary along with comprehensive benefits.

Benefits

Comprehensive Medical, Dental and Vision Insurance

Free Virtual Care - Telemedicine

401k with company match

Paid Time Off

Pet Insurance

Life Insurance

Referral Bonuses

Qualifications

• Must be able to lift up to 40 lbs.
• Stand/walk for extended periods.
• Supervisory experience preferred.

Responsibilities

• Supervise fulfillment staff including scheduling and training.
• Oversee daily workflow to meet pharmacy deadlines.
• Maintain compliance with HIPAA and pharmacy standards.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Education

Active and valid Michigan pharmacy technician license

Prior pharmacy technician experience

Job description

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Description

Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

Description

Remedi SeniorCare is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation.

Join our team as a Fulfillment Operations Technician Supervisor, where you'll lead a dedicated team in supporting accurate and timely medication fulfillment for our long-term care facilities. In this hands-on leadership role, you’ll oversee daily departmental workflow, ensure staff are trained and performing to company standards, and coordinate closely with pharmacy operations to meet tight deadlines. You’ll play a key part in optimizing fulfillment processes, supporting cleanroom and automated dispensing functions, and helping drive operational excellence through communication, accuracy, and compliance.

Location:

Salary: $62k - $64k (based on experience)

Schedule: 3rd shift – Monday – Friday 10:00pm - 6:30am OR 11:00pm - 7:30am

What We Offer

• Closed-door Pharmacy - No face-to-face meetings with customers
• Comprehensive Medical, Dental and Vision Insurance (as low as $13.37/pay)
• Free Virtual Care – Telemedicine
• Flexible Spending and Health Saving Accounts
• Paid Time Off
• 401k with company match
• Referral Bonuses
• Life Insurance
• Pet Insurance
• Legal Insurance
• Make a difference in the lives of others!
• We are growing and that means more opportunities
  
  

Key Responsibilities

• Supervise fulfillment staff including scheduling, training, coaching, and performance documentation.
• Coordinate and direct daily department workflow to meet shift goals and pharmacy deadlines.
• Monitor STAT courier pickups and escalate issues with delivery timing as needed.
• Operate and troubleshoot pharmacy systems such as Framework, DocuTrack, and automated dispensing systems.
• Oversee medication packaging, labeling, staging, toting, and inventory replenishment throughout the pharmacy.
• Maintain compliance with non-sterile compounding (USP 795), proper cleaning, logging, and pharmacist checks.
• Ensure returned medications are processed accurately, documented, and handled per company policy.
• Uphold pharmacy compliance with HIPAA, CMS, DEA, OSHA, and company standards, reporting any violations.
• Adhere to Clarest’s Code of Conduct, follow Clarest Compliance policies and procedures, and report any suspected violations of any federal or state laws to either their direct supervisor, Human Resources or the Compliance Officer
  
  

Qualifications

• Active and valid Michigan pharmacy technician license in good standing.
• Prior experience as a pharmacy technician is required; supervisory experience preferred.
• Must be able to lift up to 40 lbs. and stand/walk for extended periods.
• Comfortable with light assembly or machine operation in a pharmacy setting.
• Strong written and verbal communication skills required.
  
  

Skills + Abilities:

• Highly detail-oriented with strong organizational and prioritization skills.
• Able to manage competing tasks and perform under pressure in a fast-paced environment.
• Proactive and dependable with sound judgment and the ability to escalate issues appropriately.
• Strong interpersonal skills and ability to work both independently and collaboratively.
• Customer-focused with a professional, respectful approach to internal and external stakeholders.
  
  

Clarest is an Equal Opportunity Employer. Reasonable accommodations will be made to enable individuals with disabilities to apply for a job or to perform the essential functions of their job. Please advise us if you require a reasonable accommodation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Pharmaceutical Manufacturing

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