Fulfillment Operations Supervisor

Arsenal Growth Equity; Longview (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Cart.com in Longview, TX is seeking an Operations Supervisor to lead a 3PL fulfillment center team. You will manage all aspects of operations, promote efficiency, and maintain a safe, compliant working environment.

You’ll direct shift workflows, train staff, and collaborate with teams to meet service levels and cost objectives in an automated setting. Prior warehouse experience, 3+ years, and supervisory experience are expected; WMS/OMS and Excel skills are required.

Qualifications

• Strong interpersonal and leadership skills.
• Experience with warehouse operations and supervision.
• Proficiency with WMS/OMS and Excel.
• High School diploma or GED required.

Responsibilities

• Manage all aspects of fulfillment center operations.
• Direct shift workflows and flex resources to meet service level and cost objectives.
• Continuously improve processes to drive operational efficiency.
• Promote and maintain a safe working environment.
• Hire and train distribution team members, ensuring adherence to policies and procedures.

Skills

Interpersonal skills

Leadership

Flexibility

Problem solving

Team player

Education

High School diploma or GED

Tools

WMS

OMS

Excel

Job description

Job Description

We're Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We're building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we're looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We'd love to hear from you.

Cart.com Fast Facts

• 6,000+ customers worldwide
• 1,600+ employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: "We've always done it that way" is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don't give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We've built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This position is open to applicants or individuals who are located in or around the Longview,Tx area and is an Onsite role.

The Role

Reporting into the Site Leader, the Operations Supervisor will be a key leader in a 3PL & Life Sciences Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. Potential assignments include one or more of the following areas: picking, packing, shipping, inbound receiving, and consolidation operations. The ability to work in an automated environment, drive performance, and maintain a customer service mindset is essential.

What You’ll Do

• Manage all aspects of fulfillment center operations
• Direct shift workflows and flex resources to consistently meet service level and cost objectives
• Continuously improve processes to drive operational efficiency
• Promote and maintain a safe working environment
• Hire and train distribution team members, ensuring adherence to policies and procedures

Who You Are

• Understands or is willing to learn cGMP practices and how they apply to 3PL warehousing and life sciences shipping
• Strong interpersonal and leadership skills
• Flexible to work various shifts
• Problem solver and team player

What You’ve Done

• 3+ yrs warehouse operations experience within 1 of the following.... replenishment, receiving, outbound, inventory, special projects & returns
• 1+ years of supervisory or lead experience in which you motivated, trained and led your team into performing at extraordinary levels.
• Systems experience with WMS, OMS, Excel, and other Office applications.
• High School diploma or GED.

Nice to Haves

• Forklift experience/license

Physical Demands & Working Conditions

• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.).
• Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime
• Periodic exposure to heavy machinery/equipment and changing environmental conditions

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.

All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.