Operations Supervisor

Capital Factory; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Cart.com is seeking a Fulfillment Center Supervisor in Dallas, Texas. In this role, you will lead a team to meet productivity and safety objectives while working in a dynamic warehouse environment.

Ideal candidates have over 3 years in warehouse operations, strong leadership skills, and experience using WMS and Excel. Join us to help transform commerce operations for our valued customers.

Qualifications

• 3+ years of warehouse operations experience in Inventory or Quality.
• 1+ year of supervisory experience with proven leadership abilities.
• Experience using WMS, OMS, and Office applications.

Responsibilities

• Manage a team of associates to achieve productivity and safety goals.
• Run metrics and reports to track team performance.
• Maintain a safe work environment through training and policy adherence.

Skills

Leadership

Communication

Problem Solving

Teamwork

Education

High School diploma or GED

Tools

WMS

OMS

Excel

Job description

Description

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2B and B2C companies to unify commerce operations across channels and sell and fulfil anywhere their customers are.

We’re building toward a world where commerce has no bounds. Our enterprise‑grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Cart.com Fast Facts

• 6,000+ customers worldwide
• 1,600+ employees globally
• 14 warehouses nationwide, totaling over 8 million square feet of space
• Our software lists $10+ trillion in product value across channels
• Our digital and physical operations support $8+ billion in Gross Merchandise Value

Our values

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

This role is open to applicants/candidates that reside within a commutable distance to the Dallas, Tx area. This is a 1st shift Monday‑Friday schedule.

Role

The Fulfillment Center Supervisor will be a key leader at our Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. The potential assignments would be one or more of the following areas: replenishment, receiving, outbound, inventory, special projects & returns. The ability to work in a fast‑paced environment, motivate a performance‑driven team, and be customer‑service‑driven is a must.

What You'll Do

• Manage a team of associates
• Manage time tracking, time off, and approve timecards for your team
• Be comfortable running metrics and reports to establish team performance and share updates with the broader operations team
• Give directions for shift operational flow, flex resources to consistently achieve requirements in all areas at lowest cost and best possible service levels
• Drive efficiency in operations by continuously improving current processes and practices.
• Maintain a safe work environment. Hire and train distribution center team members on best practices and maintain policy and procedures as outlined
• Work cross‑functional with other supervisors to achieve broader goals outside your main department

Who You Are

• A leader with the ability to influence
• A high level communicator both orally and written
• Able to multi‑task and adapt to a changing environment
• A Problem Solver
• Team oriented with strong interpersonal skills

What You've Done

• 3+ yrs warehouse operations experience within 1 of the following…Inventory, Quality
• 1+ year of supervisory or lead experience in which you motivated, trained and led your team to performing at extraordinary levels
• Systems experience with WMS, OMS, Excel, and other Office applications
• High School diploma or GED

Top Candidates Will Also Have

• You have successfully utilized data to support decisions and drive success in your responsible areas
• Prior 3PL operations experience
• Inventory and/or Quality experience

Physical Work Environment

• 1st shift: Monday‑Friday
• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.)
• Able to lift and carry up to 25‑30 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime including extended schedules during peak seasons

Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non‑immigrant visa category such as the H‑1B, H‑1B1, E‑3, O‑1, or TN. All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.

Cart.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.