Fulfillment Operations Lead - Drive Team Excellence

Radial Inc.; Allentown (Lehigh County); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Disability insurance

Employer HSA funding

401K matching

Generous PTO

Educational assistance

Job summary

Radial Inc. is seeking an Operations Manager/Team Lead to supervise the Fulfillment Team, plan and organize workflow, train associates, and partner with the Supervisor to meet department goals.

The role emphasizes safety, adherence to SOPs, collaboration with other departments, and ensuring on-time performance in a non-remote environment. Candidates should have 1 year in manufacturing or distribution and be fluent in English.

Qualifications

• 1 year of direct experience in a manufacturing, production, or distribution environment.
• Self-motivated with high sense of urgency, resourceful and adaptability.
• Proven project implementations with demonstrated process improvement.
• Must be able to lift 50lbs. Must be able to push or pull carts of up to 100 lbs.
• Fluency in English (written and verbal) is essential for effective communication

Responsibilities

• Plan and organize work; train associates; direct work with the Supervisor or Manager, addressing issues and resolving problems.
• Train associates on processes
• Assist Supervisor and other internal groups to meet and exceed customer requirements.
• Assist Supervisor and other staff to ensure compliance with all company rules, policies, and guidelines.
• Ensure the safety and security of associates and inventory.
• Coordinate with other departments on processes and procedures.
• Monitor associate production standards and partner with Supervisor to ensure SOPs are followed.
• Perform all functions same as a fulfillment associate.
• Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
• May be required to complete other duties as assigned.

Skills

Manufacturing exp

Self-motivated

Process improvement

Lifting 50lbs

English fluency

Job description

Radial Inc. is seeking an Operations Manager/Team Lead to supervise the Fulfillment Team, plan and organize workflow, train associates, and partner with the Supervisor to meet department goals.

The role emphasizes safety, adherence to SOPs, collaboration with other departments, and ensuring on-time performance in a non-remote environment. Candidates should have 1 year in manufacturing or distribution and be fluent in English.