Team Lead

Radial Inc.; Allentown (Lehigh County); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Disability insurance

Employer HSA funding

401K matching

Generous PTO

Educational assistance

Job summary

Radial Inc. is seeking an Operations Manager/Team Lead to supervise the Fulfillment Team, plan and organize workflow, train associates, and partner with the Supervisor to meet department goals.

The role emphasizes safety, adherence to SOPs, collaboration with other departments, and ensuring on-time performance in a non-remote environment. Candidates should have 1 year in manufacturing or distribution and be fluent in English.

Qualifications

• 1 year of direct experience in a manufacturing, production, or distribution environment.
• Self-motivated with high sense of urgency, resourceful and adaptability.
• Proven project implementations with demonstrated process improvement.
• Must be able to lift 50lbs. Must be able to push or pull carts of up to 100 lbs.
• Fluency in English (written and verbal) is essential for effective communication

Responsibilities

• Plan and organize work; train associates; direct work with the Supervisor or Manager, addressing issues and resolving problems.
• Train associates on processes
• Assist Supervisor and other internal groups to meet and exceed customer requirements.
• Assist Supervisor and other staff to ensure compliance with all company rules, policies, and guidelines.
• Ensure the safety and security of associates and inventory.
• Coordinate with other departments on processes and procedures.
• Monitor associate production standards and partner with Supervisor to ensure SOPs are followed.
• Perform all functions same as a fulfillment associate.
• Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
• May be required to complete other duties as assigned.

Skills

Manufacturing exp

Self-motivated

Process improvement

Lifting 50lbs

English fluency

Job description

Team Lead
At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment and technology solutions. We are fueling the future of retail, which means you are, too. When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together. We currently have an exciting opening for a Operations Manager.

Radial is the pre-eminent B2C eCommerce fulfillment solutions provider powering some of the world’s best customer experiences, specializing in tailored, scalable eCommerce fulfillment solutions for mid-market and enterprise brands.

Role Summary:

The Fulfillment Team Lead at Radial carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Leads assist the Supervisor in attaining overall department goals. They lead by example and assist the Supervisor and department by effectively planning and organizing workflow, promoting teamwork, training, problem solving, decision making, and perform all functions as a fulfillment associate.

Responsibilities

• Tasks include planning/organizing work; training associates; assigning and directing work; in partnership with the Supervisor or Manager, addressing issues and resolving problems.
• Train associates on processes
• Assist the Supervisor and other internal groups to meet and exceed customer requirements.
• Assist the Supervisor and other Staff to ensure compliance with all company rules, policies, and guidelines.
• Ensure the safety and security of associates and inventory.
• Coordinate with other departments on processes and procedures.
• Monitor associate production standards and partner with Supervisor to ensure SOPs are followed.
• Perform all functions same as a fulfillment associate.
• Meet or exceed company standards on attendance, punctuality, conduct, safety, and security.
• May be required to complete other duties as assigned.

Qualifications

• 1 year of direct experience in a manufacturing, production, or distribution environment
• Self-motivated with high sense of urgency, resourceful and adaptability
• Proven project implementations with demonstrated process improvement.
• Must be able to lift 50lbs. Must be able to push or pull carts of up to 100 lbs.
• Fluency in English (written and verbal) is essential for effective communication

Travel

This position is not remote. Travel is not required.

Benefits

• Opportunities to develop and explore career advancement
• Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding
• Family planning coverage, including Fertility & Adoption benefits
• 401K matching after 6 months with immediate vesting
• Generous PTO
• Educational assistance and more!

Radial is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any other group or class protected by applicable federal, state or local law.

Candidates with arrest orconvictionsrecords will be considered for employmentin accordance withthe Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [e-mail]. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.